Privacy Policy
Effective Date: 01/04/2025
Last Updated: 01/04/2025
At HeavenNuts, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products.
1. Information We Collect
Personal Information
When you place an order, subscribe to our newsletter, or contact us, we may collect:
Full Name
Email Address
Phone Number
Shipping & Billing Address
Payment Details (processed securely via Razorpay or other third-party payment gateways; we do not store your card data)
Non-Personal Information
We may automatically collect technical and usage data, including:
Browser and device type
IP address
Pages visited and session duration
Referring website and interactions
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Send transaction updates and confirmations
Provide customer support
Enhance our website and services
Send promotional emails (only if you’ve opted in)
3. Sharing Your Information
We do not sell or rent your personal data. We may share limited information with trusted third parties, such as:
Payment Processors (e.g., Razorpay) for secure transaction handling
Logistics Providers to deliver your products
Analytics and CRM tools to optimize user experience
All third parties are contractually obligated to maintain strict confidentiality.
4. Cookies and Tracking Technologies
Our site uses cookies to:
Store user preferences
Enable cart functionality
Analyze traffic and behavior for site improvements
You can disable cookies via browser settings, but this may affect your browsing experience.
5. Data Security
We implement stringent measures including:
SSL encryption
Secure server environments
Trusted, PCI-DSS-compliant payment gateways (Razorpay)
Your data is stored safely and only accessed by authorized personnel.
6. Your Rights
You have the right to:
Request access to your personal data
Ask for corrections or deletion
Withdraw marketing consent at any time
To exercise these rights, contact us at contact@heavennuts.in.
7. Children’s Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect data from minors.
8. Changes to This Policy
We may revise this policy from time to time. Updates will be posted on this page with the revised effective date. Continued use of our website after changes means you agree to the revised terms.
9. Contact Us
For privacy-related inquiries or requests, please contact:
HeavenNuts Customer Support
📧 Email: contact@heavennuts.in
📞 Phone: +91 7006351701
📍 Address: Srinagar, Jammu & Kashmir – 190006, India